Questions to Ask Before Committing
Can you export everything easily, including tags, backlinks, tasks, and embedded files? Is encryption end‑to‑end or just at rest? What is the incident response process and uptime history? Are prices predictable? Who can access support tickets? These questions reveal maturity and values, helping you avoid brittle platforms that sparkle during demos yet crumble under pressure when privacy, resilience, and data control become the true measures of fitness over time.
Self‑Hosted Versus Managed Services
Self‑hosting grants control, customization, and locality, but demands maintenance, updates, and secure configuration. Managed services reduce toil and often provide expert hardening, though they introduce vendor trust and data residency questions. Start from your constraints: time, risk tolerance, collaboration needs, and budget. Many people thrive with a hybrid approach, keeping sensitive cores local while using carefully‑selected cloud tools for discovery, sharing, and automation that never touch the most confidential collections.